Your satisfaction is important to us. If you are not fully satisfied with your purchase, we offer refunds and exchanges under the conditions outlined below.
Eligibility for Refund & Exchange
- Customers must contact us within 7 days of product delivery to request a refund or exchange.
- Requests made after 7 days from delivery will not be accepted.
- The product must be returned in its original condition, unused, and undamaged.
Shipping Charges
- For all refunds and exchanges, shipping charges must be paid by the customer.
- Shipping fees are non-refundable.
Refund Policy
- Refunds will be processed without any deductions.
- Refund amounts will be transferred to the customer’s local bank account.
- Refunds will be initiated only after the returned product has been received and inspected.
Exchange Policy
- Products may be exchanged for another product of your choice.
- If there is a price difference, the customer must pay the difference (if the new product costs more).
- No deductions will be made on exchanges.
- Exchange will be processed after inspection of the returned item.
Product Inspection
- All returned products will be carefully inspected for damage, stains, or signs of use.
- If the product is found damaged or used, the refund or exchange request may be declined.
Processing Time
- Once your product is received, we will have to inspect for any damage or use of product. If the product were not used and were not damaged, Your refund or exchange will be issue with in 5 days.
- Refund should be made via Pakistani local bank or mobile wallets according to convenient of customer.
Contact Us
To request a refund or exchange, please contact us within 7 days of delivery at WhatsApp# 03059136136
